Support

Here we will try to answer to all of your questions related with our products. If your question isn’t listed down, contact us.

Is the ffuuss one hand dryer easy to use?
It's very easy, all you need to do is put your hands in the drying area and hold them there until they are fully dry.

Our air drying system has been designed to provide a comfortable and pleasant experience. The air circulates via the holes in the dryer, covering the entire surface of the skin. It's such a pleasant sensation that we call it Air Hugs.
Is the ffuuss eos hand dryer easy to use?
Very easy, all you need to do is put your hands under the sensor and hold them there until they're dry. A double curtain of air is activated to dry the skin on your hands effectively and silently.
Is the ffuuss dom soap dispenser easy to use?
This is also very easy to use, you just put your hands under the sensor and wait for it to dispense the soap or hand sanitiser gel.
How long does it take to dry your hands?
All our hand dryers are extremely fast, both the ffuuss one and ffuuss eos take just 13 to 15 seconds to fully and comfortably dry your hands.
Where does the water go in the ffuuss one hand dryer?
To prevent the water from your hands splashing onto your clothes or the bathroom walls or floor, the ffuuss one hand dryer has built-in outlets on each side of the bowl that produce a “curtain effect” to prevent the water from leaving the drying area and instead drain it into a tank in the lower section of the dryer.
How often should the water tank be emptied?
When the tank is full in the ffuuss one hand dryer, a red laser will be projected onto the floor. You should then remove the water tank, empty it and put it back in place. The red laser will then turn off once this has been done successfully.

The ffuuss eos model doesn't have a water tank.
How much maintenance is required for the hand dryer?
Both the ffuuss one and ffuuss eos models should be quickly cleaned every week with a damp cloth, but without using chemical products.
How often does the HEPA filter need to be changed?
We would recommend changing the HEPA filter at least once a year, in all our dryer models.
How much energy do ffuuss hand dryers consume?
Our hand dryer models provide significant energy savings, reducing costs by approximately 85% in comparison to other traditional hand dryers. This is thanks to the low energy consumption of our products.
How much electricity do ffuuss hand dryers need to work?
ffuuss one: 220-240V models require a total power of 1100W, with a consumption of 5A, and 110-120V models require a total power of 1100W, with a consumption of 9A.

ffuuss eos: 220-240V models require a total power of 500W, with a consumption of 4A, and 110-120V models require a total power of 500W, with a consumption of 2A.
Are ffuuss dispensers and hand dryers easy to install?
Yes, they are very easy to install. Our dispenser and all our hand dryers are supplied with a short guide that includes all the necessary safety, installation and start-up instructions.
Are ffuuss products UL certified for the US market?
The ffuuss one is UL certified, and we are currently working on obtaining the UL certification for the ffuuss eos model.

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